June 24, 2026
Senior hiring constraints have changed what capability centres are for. Why access to capability replaced cost as the primary driver, and what that changes about how centres are built.
The Global Capability Center model is being rebuilt around a different question: not how cheaply a function can run offshore, but what a team can originate that could not be built anywhere else. This category tracks that shift, covering the move from cost centers to value centers, the impact of agentic AI on the headcount a mandate requires, the three generations of the GCC model, and how the domestic talent shortage is reshaping where and how US companies build capability.
June 4, 2026
Seven shifts in the capability centre market that change planning decisions, and three widely repeated trends that do not. What each one means for how you build.
May 20, 2026
Automation compresses specified execution work and raises the value of judgement. What that means for capability centre scope, seniority, size and measurement.
May 13, 2026
Capability centres are being reassessed on what they own rather than what they save. What is driving the rerating, what changes in practice, and how centres are making the shift.
April 27, 2026
The three generations of the global capability centre, what changed between each, and why the third generation is defined by scope and ownership rather than scale.